Frequently Asked Questions
Q:What's your payment terms?
A:Paypal,Wire Transfer and Western Union,the choice is yours.
Q: How will I know my order has been shipped?
A: You will receive the tracking number via e-mail when your order is shipped. You can check the status of your order anytime on-line by simply login the carrier's website which you chose. If your order status states "picked it up" odds are your product has been shipped and is on it's way.
Q: How can I get a shipping rate for international orders?
A: You can simply proceed to check it on the carrier's official website.Some countries have restrictions on products from China, and the type of products that can be received from China. Please contact your local customs authority for further information on this topic. Sharetek Technology, Inc. is not responsible for these restrictions and accepts no responsiblity for any delayed or lost shipments on international orders.
Q: I have a question before I order, can I just send an email?
A: Yes, Our email address is info@wholesaleiparts.com.
Q: What is your return policy?
A: We offer a complete Sharetek Technology, Inc. staff to help you before & after your purchase. We urge you to E-Mail Sharktek Technology, Inc. to offer the best solution to your needs.
Due to the large variety of products and services we offer, our return policy varies from product to product, and situation to situation. In most cases you have up to 15 days after the shipping date to initiate your return. Your items must reach us within 30 days from the shipping date. Items received after 30 days will not be accepted for return. We will ship all late items back to you. All returns must be accompanied with return instructions issued by a Sharetek Technology, Inc. employee. Replacement of defective parts are allowed. Damaged or mishandled parts are nonreturnable. You can obtain return instructions by e-mailing us at info@wholesaleiparts.com,We may first attempt to resolve your issue before providing return instructions.
To qualify for a refund on any authorized return, ALL items must be returned in their original condition, including the original packaging, manufacturer's containers, documentation, warranty cards, manuals and all accessories. Do not mark or deface the original manufacturer containers in any manner. We will not accept returns if the packaging is not in its original condition, Additional restocking fees may apply, depending on the condition of goods returned. Return authorization does not guarantee final disposition. We will not send back misrepresented items. Additional conditions may apply, & refunds must be received by our store in order for a refund to occur.Sharetek Technology, Inc.reserves the right to charge a 20% restocking fee on all authorized items that are returned. This policy is usually enforced on non-defective returned items. However, all accepted returns are subject to this charge. Return address for shipping your product back to us will be on the E-mail you receive.
We will refund your original shipping charge if we are in error. Otherwise shipping in no way is refundable for any reason, Buyer is aware that shipping costs to return merchandise is at buyers expense. Sharetek Technology, Inc. in most cases will ground ship authorized exchanges at our expense as a customer service. We can ship faster under the customer's FedEx or UPS account number.
Q: Who can I send praise, comments, feedback, or suggestions to?
A: You can send them to the customer service office,they will be happy to hear from you. they works very hard to make sure your purchase and customer service is a pleasant experience. they can be reached at info@wholesaleiparts.com.